Effective date: July 27, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, Music Mapping sessions, music lessons, programs, communications, and related services offered by NATIONWAVES LLC, doing business as Simple Music (“Simple Music,” “we,” “us,” or “our”).
By using our website, scheduling a session, enrolling in a program, or purchasing services, you agree to these Terms. When services are for a minor, the parent or legal guardian who schedules, enrolls, or pays for the services agrees to these Terms on the minor’s behalf and is responsible for the minor’s participation.
Simple Music provides music-education services that may include:
A complimentary Music Mapping session used to discuss the student’s interests, experience, goals, and recommended starting point.
Introductory lesson packages, including Simple Start.
Ongoing instruction, including Simple Growth.
In-home, online, group, workshop, coaching, or other music-learning services agreed upon with the customer.
Program descriptions, availability, instructors, locations, pricing, and schedules may change. The information presented during enrollment, in an invoice, or in a written program offer controls if it differs from general website information.
Adults may schedule services for themselves. Services for anyone under 18 must be arranged and authorized by a parent or legal guardian.
Website forms and scheduling tools should be completed by a parent or legal guardian when the prospective student is a minor. Children under 13 may not independently submit personal information through our website or forms.
For an in-home lesson with a minor, a responsible adult authorized by the parent or guardian must be present at the premises and reasonably available for the duration of the lesson unless Simple Music agrees otherwise in writing.
A Music Mapping session is an introductory conversation and assessment. It is not a guarantee of enrollment, instructor availability, a particular schedule, or any specific musical result.
Simple Music may reschedule or decline a Music Mapping request when the requested service, instrument, location, schedule, or learning need is outside our current availability or scope.
Enrollment is confirmed only after Simple Music accepts the student, the applicable payment or payment arrangement is completed, and any required enrollment information is received.
Lesson times are reserved for the enrolled student. Customers are responsible for providing accurate contact, scheduling, and location information and for promptly informing us of changes.
For in-home services, the customer must provide:
A safe, reasonably clean, and accessible lesson environment.
Appropriate access to the residence or agreed location at the scheduled time.
Any student-owned instrument or equipment identified as necessary for the lesson.
A space reasonably free from dangerous conditions, aggressive animals, smoking, illegal activity, harassment, or serious disruption.
An instructor may end or decline to begin a lesson when conditions appear unsafe or inappropriate. Depending on the circumstances, the lesson may be treated as a late cancellation.
Online students are responsible for a suitable device, internet connection, audio setup, and learning environment.
Prices and payment schedules are disclosed before enrollment or purchase. Unless otherwise stated in writing:
Payment is due by the date shown on the invoice, enrollment page, or payment request.
A student’s lesson time is not guaranteed until required payment has been received.
Customers are responsible for any disclosed taxes, processing charges, returned-payment charges, or other authorized fees.
Simple Music may pause scheduling or services when an account is overdue.
If a customer enrolls in an automatically renewing or recurring payment plan, the renewal amount and frequency will be disclosed before authorization. The customer may cancel future renewals according to the cancellation instructions provided with that plan. Cancellation of future renewal does not automatically refund services or billing periods already purchased.
Unless a different written policy is provided for a particular program:
A customer must provide at least 24 hours’ notice to cancel or request that a lesson be rescheduled.
With timely notice, Simple Music will make a reasonable effort to offer a make-up time, subject to instructor availability and program limits.
A lesson cancelled with less than 24 hours’ notice, missed without notice, or made impossible because the student or location is unavailable may be charged and may not qualify for a make-up lesson.
Arriving late does not extend the scheduled ending time. If the instructor is able to teach, the lesson will ordinarily end at its original time.
Repeated cancellations or attendance problems may result in loss of a recurring time or termination of enrollment.
If Simple Music or the assigned instructor cancels a lesson, we will offer a make-up lesson, account credit, or other reasonable remedy. Weather emergencies, illness, travel conditions, power or internet outages, and other circumstances outside either party’s reasonable control may require rescheduling or an alternative format.
Unless otherwise required by law or stated in a written offer:
Fees for completed lessons, missed lessons chargeable under Section 6, and services already delivered are nonrefundable.
After a program begins, package or program payments are generally nonrefundable, but Simple Music may evaluate exceptional circumstances individually.
If Simple Music cannot provide prepaid services, we may offer substitute scheduling, an account credit, or a refund for the portion we cannot provide.
Any approved refund will ordinarily be returned through the original payment method when practical.
Programs may include scheduled breaks, holidays, or weeks without regular lessons. Any applicable program calendar will be communicated during enrollment or scheduling.
Simple Music may assign or replace an instructor when reasonably necessary. We will seek to preserve continuity and service quality but cannot guarantee that a particular instructor will remain available.
Music education requires participation, practice, time, and individual effort. Simple Music does not guarantee a specific level of proficiency, performance opportunity, audition result, academic outcome, or professional result.
Students and household members must treat instructors and staff respectfully. Simple Music may suspend or terminate services for threatening behavior, harassment, discrimination, unsafe conduct, repeated disruption, nonpayment, or material violation of these Terms.
Simple Music will not treat acceptance of these Terms alone as permission to publicly use a student’s identifiable photograph, video, audio recording, or testimonial for advertising. When we want to make such use, we will request separate permission from the adult participant or the minor’s parent or legal guardian.
Simple Music may create internal instructional notes or recordings when the participant or guardian is informed and the recording is reasonably related to providing the requested service.
Customers may not commercially publish, sell, or exploit recordings of lessons or instructors without prior written permission.
The Simple Music name, branding, website content, program structure, lesson materials, graphics, videos, exercises, worksheets, and other original materials are owned by or licensed to Simple Music and are protected by applicable intellectual-property laws.
Customers receive a limited, personal, nonexclusive, nontransferable license to use lesson materials for the enrolled student’s own educational use. Materials may not be reproduced, sold, publicly distributed, uploaded, or used to operate another teaching business without written permission.
Third-party songs, recordings, sheet music, trademarks, and other content remain the property of their respective owners and may be subject to separate license terms.
By providing contact information, you authorize Simple Music to send communications reasonably related to your inquiry, Music Mapping session, enrollment, schedule, payment, or requested services.
If you separately opt in to promotional SMS messages:
You authorize Simple Music to send promotional and informational text messages to the mobile number provided.
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchasing services.
You may reply STOP to opt out or HELP for assistance.
Mobile carriers are not responsible for delayed or undelivered messages.
For help, contact hello@simplemusicmethod.com. Our handling of personal information is described in the Simple Music Privacy Policy available at simplemusicmethod.com/privacy-policy.
We may use third-party services for website hosting, forms, scheduling, customer management, messaging, analytics, video conferencing, and payments. Your use of a third-party service may also be governed by that provider’s terms and privacy policy. Simple Music is not responsible for an interruption or failure caused solely by a third-party platform outside our reasonable control.
You agree not to:
Use the website or forms for unlawful, fraudulent, abusive, or disruptive purposes.
Attempt to gain unauthorized access to systems or information.
Introduce malicious code, scrape the website in a harmful manner, or interfere with website operation.
Impersonate another person or submit materially false information.
Infringe the rights of Simple Music or another party.
We may restrict access when reasonably necessary to protect our services, users, or rights.
To the fullest extent permitted by law, the website and services are provided on an “as available” basis. Simple Music makes no warranty that the website will always be uninterrupted or error-free or that educational services will produce a particular result.
Nothing in these Terms excludes a warranty or right that cannot legally be excluded.
To the fullest extent permitted by law, NATIONWAVES LLC and its owners, employees, instructors, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website or services.
To the fullest extent permitted by law, our total liability for a claim relating to paid services will not exceed the amount the customer paid to Simple Music for the specific service giving rise to the claim during the six months immediately preceding the event. This limitation does not apply when liability cannot legally be limited.
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, your material violation of these Terms, or dangerous conditions under your control at a lesson location. This provision does not require you to indemnify Simple Music for its own negligence or unlawful conduct.
You may discontinue services subject to the payment, cancellation, and refund provisions of these Terms and any program-specific written agreement.
Simple Music may suspend or terminate access or enrollment for nonpayment, unsafe conditions, misconduct, repeated attendance issues, abuse of our systems, or a material breach of these Terms. Obligations concerning payment, intellectual property, liability, and dispute resolution survive termination when applicable.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Before filing a legal claim, the parties agree to make a good-faith effort to resolve the dispute informally by providing written notice describing the issue and allowing at least 30 days for a response. Either party may seek relief in small-claims court when eligible or pursue any remedy that applicable law does not permit these Terms to restrict.
We may update these Terms periodically. The revised version will be posted on this page with a new effective date. Changes apply prospectively unless otherwise required by law. Continued use of the website or services after the effective date constitutes acceptance of the updated Terms.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms, together with applicable enrollment information, invoices, written program rules, and the Privacy Policy, constitute the agreement concerning the services addressed here.
Questions about these Terms may be sent to:
NATIONWAVES LLC d/b/a Simple Music
South Florida, United States
Email: hello@simplemusicmethod.com
Website: simplemusicmethod.com